As the owners of the Sola Salon Suite franchise said to me ... "This is not the way we wanted to meet you!"
Let's back up a bit ...
Diane and I arrived in Colorado Springs (COS) mid-day on Monday, which gave me almost 2 days to get my new suite set up with everything that had arrived by parcel ... refrigerator, HDTV, Keurig, towels, gowns, Sonos system (for music), trash and towel/gown receptacles, waiting chairs and magazine end table, plenty of supplies and new product lines (Living Proof & Oligo) ... etc. It was quite satisfying to get it all setup as I'd envisioned using the software.
On Thursday I welcomed my first client to my new suite. It was great to get started. But ... I spent much of the day trying to find things that I couldn't remember where we'd put them ... LOL And, there were issues with the chair continually catching my blow-dryer cord since I wasn't used to its configuration. However, the lighting which can be an issue was great ... no big adjustment was necessary. The day finished largely on schedule. I looked forward to arriving early the next morning to continue organizing so I wouldn't have to look so hard to find things.
When I drove into the parking lot at about 7:30am , i could tell something was amiss, as 2 maintenance men where standing by the front door, which was propped open with trash cans. There was also a trail of moisture coming out the door and across the sidewalk. I was informed me that they had been alerted to a water situation by a neighbor, and has entered the building to see what was going on ... they then shut off the water completely. They were waiting for the owners to arrive.
A hot water line had broken during the night Thursday (or early Friday morning), and the entire Sola Salon building was flooded. My suite had about 1/4" of water throughout ... but no other damage. I immediately called my clients, and Desiree, with the bad news ... darn! No hairdressing that day.
I then quickly moved all my new equipment off the floor and dried the bottoms. Then I raised the refrigerator onto small foam blocks another suite owner had purchased that morning to help everyone.
I remained onsite until just before noon to find out IF we'd be able to work on Saturday.
I returned very early on Saturday to survey the situation. I was fairly impressed with how well the remediation company (BlueSky) had done removing the water, and found plenty of dryers and dehumidifiers working on getting rid of all remaining moisture.
My suite was in good condition ... the baseboards (of course) had all been pulled off ,and dryers were hard at work. After removing them from my suite, I rearranged everything ... and was ready to go to work. Except for the presence of dozens of dryers, and the accompanying sound, everything was close to normal inside my suite, when the door was closed.
I was able to complete the day seeing all my clients ... and then repositioned the dryers before leaving for home. Sunday, I saw my rescheduled Friday clients (thankfully). It was a repeat of Saturday .. .removing the dryers ... doing my clients ... and then replacing the dryers before leaving. Of course, unlike the other suite owners, I then headed back to So Cal. But ... I was fully confident that the Sola Salon owners were on top of the situation, and when I returned in February, there would be little indication anything had ever happened.